This website is produced and maintained by an Independent Distributor of Bioflow Ltd. (formerly Ecoflow plc). It is not, nor has it any connection with, the home page or other official website pages of Bioflow Ltd. All claims on this site are made by the owner as an independent distributor. Bioflow Ltd. accepts no responsibility for the content of any such claims made in relation to Bioflow Ltd., its products and/or the business opportunity.
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Bioflow distributor website
Ltd. was Ecoflow plc .
Hazel and David Croucher
These will be placed on the front of the packet near the address
To purchase an additional service, click on the appropriate button above then click ‘add to cart’. If you don’t click the ‘add to cart’ button, you’ll have chosen the default Royal Mail Airmail service in the Basket, with compensation up to £50 maximum if it is lost.
We’ve found in practice that ordinary Airmail service packages are very rarely lost. In the event of a missing order, we can claim compensation from Royal Mail for lost packages of up to about £25/£70 of goods, then send you a replacement. As we don’t have to claim for either VAT or our margin, this increases the basic cover. (To be honest, it’s a sad truth that most losses are in multi-occupied premises, like shared-hallway apartment blocks or University Halls, after they’ve been delivered.)
Brief details of each extra service
See Royal Mail for further details of each service and where they are available if you’re not familiar with them.
ROYAL MAIL TRACKED AIRMAILworldwide
AVAILABLE TO THOSE COUNTRIES WHICH SUPPORT TRACKING (most)
Tracked Airmail provides these extra benefits:
Insurance is up to £50 (about £70 tax-free value if we claim) but you can increase this to maximum £250 (£300) by buying Additional Compensation - see below.
Secure - tracked items travel through a separate and secure network.
Reliable and consistent delivery -Delivery is recorded electronically with Royal Mail Track & Trace, which tracks the item up to the point of delivery and provides delivery confirmation online. Because of the secure tracking, no signature is required.
Return of undeliverables - Secure and free of charge return of undelivered items.
ROYAL MAIL TRACKED WITH ADDITIONAL COMPENSATION
Airmail Tracked with £250 compensation provides insurance up to £300 worth of tax-free goods, for an additional fee of £2.50.
ROYAL MAIL INTERNATIONAL SIGNED FOR™ worldwide
This is available to most countries.
The International Signed For™ service provides these extra benefits:
Secure - International Signed For™ mail travels through a separate and secure network.
Signature on delivery - You can be sure that the item will be handed over only after it is signed for (however please be aware that a copy of the signature is not currently part of this service).
Visible - Track & Trace provides up to date visibility until the item leaves the UK.
ROYAL MAIL INTERNATIONAL SIGNED FOR™ WITH ADDITIONAL COMPENSATION
Airmail Signed For with £250 compensation provides insurance up to £300 worth of goods, for an additional fee of £2.50.
3. Choose whether the items will fit into a Large Letter (everything except Boost and Horse Boots, and orders with more than 3 items) or will need to be a Small Parcel.
You can then use the tables to work out the likely postage cost for the value of your total order: under £25 value will be Standard post, up to £70 will come Signed For and anything over this value must be Special Delivery Next Day 1pm.
Orders placed before 3pm weekdays, 10am Saturdays will normally be on their way to you the same day, and you can expect delivery in about 3-7 working days, plus any time spent in your own Customs (delays are common, whether or not there is a charge).
Carriage is Royal Mail Airmail.
THERE IS NO FLAT-RATE SHIPPING CHARGE HIDDEN IN OUR PRICES. We charge absolute minimum postage and packing costs for each order, which usually works out much cheaper for you. Remember: there is no such thing as free shipping. ‘Free Shipping’ is always added in somewhere, so look for the total price before you choose a supplier. We charge a nominal £1.00 per order for materials and handling, plus Royal Mail’s actual postage charge - we make no profit on this.
The combined Postage and Packing charge is shown on your PayPal Check Out Page before you begin the purchase process, updating with each item in or out of the basket.
Extra services provided in the selection box are shown in detail below.
We hate it, but can’t do anything about it! The PayPal model we have to use to keep costs low for you simply can’t cope with the UK postal charges system - it’s far too complex.
If you’re only buying one or more of a single item (same colour, size, etc), the charge should be accurate. But when you buy different items in a single order, the checkout will show single-item postage for each of them, charging you too much.
WE WILL PROMPTLY REFUND EXCESS OVER THE REAL COST OF POSTAGE, bar odd pence.
To work out what the real cost is likely to be, you can do one of these two things:
You’ll need the weight of each item ordered (see left) plus the weight of packaging: the smallest weigh about 15g with labels, receipt, etc. and the largest 35g. Royal Mail’s £20 value limit is for £25 of goods, and the £50 limit for £70 of goods bought from us.
WORLDWIDE DELIVERY EXTRAS
These include delivery instructions, faster delivery, tracking, additional insurance and sign-on-receipt. See below the box for details.
Any instructions you type into the box at the bottom of the panel below will be placed near the address on the front of your package, so that the post person can see them when delivering. Please keep it short, or it might not get read, and use the language of your country! You’ll need to click the Delivery Options ‘Add to Cart’ button to send this to us - also choose any extra you need before you click. If you don’t choose an extra, this will cost you 2p; sorry, but we can’t make the option work without making a charge of at least 2p.
Choose your extra Worldwide delivery services
(Ignore this box if you need nothing listed here.)
ORDERS UNDER £30 BEFORE SHIPPING COSTS
These will be sent by Airmail with no tracking or signature (though we will record posting). Depending on your country, recording of delivery by tracking, signature or both may be available. Check an item below if you want one of these (we will make the final choice depending on availability).
ALL OTHER ORDERS
All other orders will be sent by Tracked & Signed-For, or by Tracked or Signed-For only if this is unavailable. Please email us if you have a preference for signed-For or Tracked, so that we can send your goods as you prefer.
IF YOUR TOTAL VALUE OF GOODS IS OVER £70, please check the button below to purchase additional insurance (for up to £300 of goods).